Organizational Behaviuor::Syllabus

Chapter 1

The nature of organizational behavior

•   Understanding and managing human behavior
•   Factors influencing human behavior
•  The changing nature of work in organizations
• Roles of people in defining organizational behavior

Chapter 2

Nature and context of organizations

• Classification of organizations: formal and informal-
• Components of an organization-
• Organizational goals
• Interaction with the environment

Chapter 3

Organizational development, culture and change-

• Organizational management –
• Organizational culture-Nature of organizational change-
•   Management of organizational change-
•  Resistance to change
• Overcoming resistance to change
• Employee commitment- 
•   Managing diversity at the work place

Chapter 4

Organizational structure and design-

·         Nature and importance of organizational structure

·         -Principles of organization-

·         Levels of organization-

·         Organization chart-

·         Design of organizational structure-

·         Division of work and span of control

Chapter 5

Organizational control and power-

·         Forms of control

·         -Types of authority-

·         Classification of control systems-

·         Strategies of control in organizations-

·         Characteristics of an effective control system-

·         Delegations and empowerment

·         -Sources of power

Chapter 6

Work groups and teams-

·         Distinction between groups and teams-

·         Types of group-Group values and norms-

·         Formal and informal groups

·         -Reasons for formation of groups

·         Characteristics of an effective workgroup-

·         Role relations and conflicts

·         -Quality circles-

·         Negotiation and bargaining, steps in negotiation process

Chapter  7

Leadership and management-

·         Leadership verses management-

·         Theories of leadership –

·         Approaches to leadership-

·         Leadership styles verses management styles –

·         Leadership and innovation

Chapter 8

Work and job satisfaction-

·         Needs and expectations at work-

·         Relevance theories of motivation to organization behavior-

·         Job design-Job satisfaction-

·         Job enrichment-

·         Flexible working arrangements-

·         Work life balance

Chapter 9

Conflict management-

·         Forms of conflict-

·         Causes of conflict-

·         Consequences of conflict-

·         Conflict management styles, strategies and techniques

Chapter 10

Current trends

·         Impact of information communication technology on organization behavior

Chapter 11

Emerging issues and trends