CONTENT
Introduction to management
· -Importance of management
· -Principles of management-
· Management as a science, an art or a profession-
· Levels of management and managerial skills –
· Qualities of a manager-
· Management, administration and leadership
Theories of management · -Pre-industrial revolution management theories-
· Classical theories and neo-classical theories-
· Contemporary theories
Functions of managementPlanning function-
· Meaning and importance of planning-
· Types of plans-Planning process-
· Management by objectives
· -Decision making
Organizing function· -Meaning and importance of organizing-
· Principles of organizing-
· Process of organizing-
· Organizational structures
Staffing function· -Meaning and importance of staffing-
· Recruitment and selection-
· Training and development
· -Meaning and importance of directing-
· Leadership-
· Authority responsibility and power
· -Motivation-Communication-
· Group dynamics and conflict management
Controlling function· -Meaning and importance of control-
· Steps in control process-
· Types of control systems-
· Tools of control-
· Essentials of an effective control system
Enterprise management-· Meaning and concepts in entrepreneurship-
· Entrepreneurial development
· Creativity and innovation-
· Methods of generating business ideas-Introduction to business plan-
· Business incubation-
· Protection of intellectual properties
Project management· -Project management concepts-
· Characteristics of a project-
· Importance of projects –
· Features of projects and baseline surveys-
· Project life cycle-
· Project planning and scheduling-
· Project resources and costing-
· Project completion and evaluation
Marketing management· -Marketing management orientation/philosophies-
· Development of marketing information-
· Importance of marketing-Marketing mix-
· Marketing strategies-
· Marketing research and intelligence-
· International marketing and e-commerce
Operations/production management· -Design of operations objectives
· -Layout design-
· Product design
· -Importance of production management-
· Types of production-Value chain management-
· Inventory management and control-
· Production/operations scheduling and sequencing-
· Performance management –
· benchmarking, balanced score card and key performance indicators.
· -Quality management and operations improvement –
· quality circles, total quality management, business process re-engineering and ISO certification-
· Business process outsourcing-
· Business continuity planning
Decision making-· Importance and limitations of rational decision making-
· Developing of alternatives –
· Evaluation of alternatives-Selecting an alternative
· -Decision making under: Certainty, uncertainty, and risk.-
· Committees and group decision making
Emerging issues and trends
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